What should I expect?

As a shopper and a potential buyer, you should expect the following:

  • Finding the right contact channels and product information* to reach designers advertising their work through JAADA, and completing a purchase in discretion with the seller.
  • Response from the designer within 48 hours* to your communications via JAADA or any provided channels.
  • Communications from JAADA with updates from the site.
  • Communications from JAADA regarding your feedback and review of a designer whom you communicated with through the website.

* A designer’s/Seller’s performance on JAADA is the responsibility of the designer/seller. JAADA is not responsible by any means for the communications you initiate with, or the conduct of any parties involved.

* JAADA shops have their individual policies, payment methods, and shipping and fulfillment methods.

* In the unlikely event that a transaction does not go as planned, the buyer and seller should work